Sky epg not updating

20-Apr-2016 12:26 by 2 Comments

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If you are flicking through the movie channels, you are entering the Pin every two minutes. Also when you use the green button to pick next program in a series, please don't ask for the pin again. I don't know if I am imagining it but does the press green prompt now appear at or near the start of the closing credits?At first it would appear a few minutes before the end of the programme usually ruining a key moment in the programme.

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Top Picks is a complete waste of time and I wish we could have the old front page back.

The smaller text also makes it difficult to look at the guide and the search facility.

Does sky actually test these updates with real people?

We got the update on Tuesday on our 2Tb box (though not on the multiroom box - as it is not 2 Tb maybe).

The all new look is exclusively for Sky HD customers, and over the next few months the update will be rolled out to all set top boxes.

The new look offers users new features to make it even easier to find, watch and record the programmes they enjoy across our wide range of content, including 32 HD channels.

Some of the changes included: Sky HD customers will start receiving the update either as of this morning or later in the year.The update is being rolled out to customers with Thomson boxes with version number 4E300E first, then 4E3004 boxes, and other brands will follow suite (look on the back of the box to see which brand you have).This now means the current EPG software version for HD users is sky+8.3.2.Sky+HD users can find a guide for a manual upgrade here: How to troubleshoot a Sky HD Box (reset and upgrade).This link:https://uk/How To Guides/explains it much better than i can. I don't want 1/2 the screen filled up with today's top picks. The press green for next episode on downloaded programs is also really annoying.But it is a case of powering the box down (not standby (orange light) but so its off showing red light) and turning back on while holding the backup button on the front of the box. "updating, this may take up to 10 minutes" and then will eventually reboot with the new software installed. I wish that once you entered your Pin number to view a certain channel, the system would only ask for that again after about an hour or so. I don't want 1/2 the screen filled up with today's top picks. The press green for next episode on downloaded programs is also really annoying.