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Access the Comm100 mobile apps on both i OS and Android devices, as well as cross-platform compatible web and desktop apps.
Connect with visitors much like you would in a physical store.
See what they are browsing, proactively engage them in chat or simply answer their questions in real-time.
Built in Visitor Triggers allow you to personalize the shopping experience by showing your visitors the right offer at the right time, giving you the upper hand in closing sales.
Installation is quick and easy with our plugins for many popular content management (CMS) systems or simply paste the code into your website.
Comm100 live chat software provides the tools necessary to convert website visitors into loyal customers, such as real-time visitor monitoring, shopping cart integration, and rule-based auto invitation.
Engage in meaningful conversations with website visitors in order to offer product recommendations, promote online specials, increase shopping cart sizes and improve checkout conversion rates.
More Details We make it easy for you to offer live support, which will improve your customer satisfaction ratings.Our real-time, built-in translator, breaks down language barriers by automatically detecting and translating chats into the language your customers use.Our live chat software also allows you to use personalized canned messages to maximize operator responsiveness and consistency when handling concurrent chats.More Details Our software offers a full suite of enterprise level tools and reports needed to control quality and operator performance.With features like real-time chat supervision, chat takeover, and chat transcript review, as well as thorough analytics such as rating reports and operator efficiency reports, ensuring consistent customer service is only a few mouse clicks away.More Details Our patent-pending Maximum On™ technology ensures 100% uptime Service Level Agreement (SLA) so that your website is always available when your visitors are online.